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The Customer Service Representative can help decorating you order a free catalog, order items, or give you information about the Credit Card. GuaranteeAt , you can always shop with confidence and your satisfaction is assured. If within 30 days, you are not completely satisfied, return the item for an exchange, gift certificate, or full refund for the cost of product plus tax. We are sorry, but we are unable to refund shipping costs. Thank you for your business!How to Contact Us If you have a specific question or comment about or the web site, please e-mail us at Customer_Service If you would rather speak with a Customer Service Representative, call us toll free Spring is in the air at - and just bursting with fresh ideas, ever-changing ideas. Ideas for decorating your home, planning a gala event, celebrating a wedding, anniversary or graduation. Whether you''re looking ideas for a floral arrangement or a seating arrangement, we have it. And in a color, texture and style that suits you perfectly. Classic. Inspiring. You.

prices do not include sales taxes. Appropriate sales tax will be automatically added to your total if your order is shipped to a state where a store has been established. Sales tax is excluded on shipments delivered to the following states: ID, ME, MT, ND, SD, VT and WY. We apologize for any inconvenience, but we are not able to accept international orders directly over the Internet at this time. For our Canadian visitors, please see our section on Canada shown below, and we will be happy to help decorating you. If damage occurs to your order in delivery, please call our toll free number, to arrange for a return pickup. We will cheerfully exchange it, refund your money, or credit your charge card. When returning merchandise, please return the product with the invoice packed in the original carton.

Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure SSL connection.How can I change my mailing address for your catalog? If you are a registered on-line shopper, ideas your personal information is automatically updated in our system. If you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to P.O. Box 161009, Fort Worth, Texas, 76161-9967. How can I request a copy of your Annual Report? You can request a copy of the Annual Report in one of two ways. Go to the Investor Relations section of the web site and send an e-mail directly to Investor Relations or contact Investor Relations by phone or by fax a We want to assure you that we are using SSL technology so that no one but you can access your private information.